How to be understood over the phone with the NATO phonetic alphabet

It doesn’t matter how well we speak a language (it can even be our native language) we can still have trouble exchanging information, like email addresses, over the phone. English speakers face notorious difficulties when differentiating between N and M because these consonant sounds are so similar. When faced with this problem, we usually refer to common names to help us better explain ourselves. It might sound something like this “N as in Nancy” or “M as in Mary.”

If English isn’t your first language, it might not be easy for you to quickly think of a common word or name to clarify a letter but, have no fear, there is a universal phonetic alphabet you can learn to avoid ever having to face the agonizing silence of drawing a blank when having to describe “C as in ______” or “Z as in _______”

Fortunately, the NATO phonetic alphabet was created with international communication in mind. It is comprised of twenty-six words to help clarify letters when spelling over telecom or, more likely, telephone. The alphabet was originally created by the International Telecommunication Union (ITU) in 1927 and was later implemented by the International Civil Aviation Organization (ICAO) and the International Maritime Organization (IMO). The maritime and aviation industries can face dire and dangerous consequences if information exchanged via telecom is misunderstood, so the NATO phonetic alphabet was created to ensure that words can be spelled and understood correctly.

So, we are confident that it can also be a great tool in helping you give your email address to a client over the phone.

We Hotel, Oscar, Papa, Echo you enjoy this post!


A Alpha ˈælfɑ
B Bravo ˈbrɑːˈvo
C Charlie ˈtʃɑːli
D Delta ˈdeltɑ
E Echo ˈeko
F Foxtrot ˈfɔkstrɔt
G Golf ɡʌlf
H Hotel hoːˈtel
I India ˈindiˑɑ
J Juliet ˈdʒuːliˑˈet
K Kilo ˈkiːlo
L Lima ˈliːmɑ
M Mike mɑik
N November noˈvembə
O Oscar ˈɔskɑ
P Papa pəˈpɑ
Q Quebec keˈbek
R Romeo ˈroːmiˑo
S Sierra siˈerɑ
T Tango ˈtænɡo
U Uniform ˈjuːnifɔːm
V Victor ˈviktɑ
W Whiskey ˈwiski
X X-ray ˈeksˈrei
Y Yankee ˈjænki
Z Zulu ˈzuːluː



Lezioni Online con Scrambled Eggs

La recente pandemia di Covid-19 ha comportato, per tanti studenti in tutto il mondo il passaggio alle lezioni a distanza. In Italia ciò ha sollevato un grande dubbio: una lezione svolta online può essere all’altezza di una lezione in presenza?


A Scrambled Eggs utilizziamo da sempre un metodo d’avanguardia, dove il ruolo della tecnologia è centrale già a partire dalle lezioni in presenza. Il nostro segreto è la Smartboard, che permette agli insegnanti di utilizzare media, grafici, e qualsiasi cosa che riesca a stimolare gli studenti durante le lezioni; ogni appunto viene poi salvato e inviato in formato PDF agli studenti, così che possano avervi accesso in qualunque momento da casa.

Grazie alle piattaforme per le lezioni online, le lezioni da remoto sono più semplici che mai: la condivisione dello schermo permette di progettare le lezioni proprio come faremmo a scuola utilizzando le nostre smartboards di ultima generazione!

Eccone una dimostrazione pratica: 

Insomma, le nostre lezioni online offrono la stessa precisione ed efficienza fatta su misura, con una libertà nel prenotare e nello svolgere le lezioni come mai vista prima!

E i corsi di gruppo?

Grazie all’incredibile piattaforma Zoom, anche i corsi di gruppo si possono tranquillamente seguire da casa!

Oltre alla condivisione dello schermo, infatti, la funzione “Breakout Rooms”, permette agli insegnanti madrelingua non solo di dividere gli studenti in piccoli gruppi per far loro svolgere diversi esercizi, ma anche di entrare e uscire dalle “Breakout Rooms” a piacimento, consentendo così il costante monitoraggio dei progressi degli studenti.

In questo modo è possibile svolgere i nostri caratteristici giochi di ruolo, le presentazioni e i lavori di gruppo basati sull’argomento del giorno come se si fosse a scuola, ma comodamente da casa!


Learn English with the News – Microsoft Implements 4-Day Work Week

In Japan, with a very severe and intense work culture, Microsoft is trying to change the norm. Last summer, they tried a new experiment which saw the company cut the work day from 5 to 4 days. Watch the video and then do the accompanying English language exercises.

The news is a consistent source of entertainment, knowledge and discovery that never ceases to exist and always comes out with more and more material each day. Because it plays such a vital part in our lives and is so important to keep up with, it is without a doubt a piece of your everyday routine that can’t go ignored. 

Whether it is to understand the ramifications of recent legislation passed, to hear about recent events and grasp the potential consequences to your country, or simply hear about what is happening in other countries in order to compare them to what’s happening in yours, the news is certainly a staple in our lives and the most consistent way to get information.

This is why Scrambled Eggs has decided to unite two of your biggest worlds: learning English and keeping up with what is happening in the world. We hope our challenging daily exercises, composed of listening, vocabulary and comprehension exercises in English, will satisfy both of those above worlds in a satisfactory and also entertaining way.

So enough about introductions, let’s get to today’s Learn English with the News topic:

Adapted from this article.

Now that you’ve had a listen, let’s put your knowledge to the test with some of our vocabulary and comprehension exercises:

Microsoft Implements 4 Day Work Week | Definition Match

Put the following words to the correct definitions.

Microsoft Implements 4 Day Work Week | Fill in the Blank

Fill the empty spaces with the proper words.

Microsoft Implements 4 Day Work Week | Percent Multiple Choice

Match the percentage with the correct statistic.


And that’s it for today’s English lesson, where you can improve your English with the news and current events. Do you have any comments or special requests for us for the next edition of Learn English with the News? Be sure to leave any feedback you have in the comments section below, as we would love to help you on your quest to learn the English language!

For other Learn English with the News segments, be sure to check out the rest of our posts:

Full Text:

“The technology company Microsoft says it has successfully trialed a four-day working week in its Japan offices, which noticed improvements in worker productivity and job satisfaction. The trial took place last summer at its headquarters in Tokyo. Employees had every Friday off as paid leave in August. The company monitored the effects a three-day weekend had on total performance. Company executives said the shorter working week resulted in additional benefits. Productivity increased by 40 percent and 92 percent of employees declared satisfaction with the scheme. The trial could lead to a revolution in Japan’s traditional work culture, which is generally characterized by long hours and excessive overtime.
Microsoft named the trial the “Work-Life Choice Challenge.” The company said it aimed to “establish an environment where each employee can choose a diverse and flexible way of working according to the circumstances of their work and life”. Other aspects of the trial included shorter meetings, with a maximum of 30 minutes, and encouraging workers to choose online chats instead of face-to-face ones. There were additional advantages to the trial. Microsoft said that there was a decrease of 23 percent in electricity consumption and a drop of 59 percent in pages printed compared with August of the year before. Additionally, employee commute decreased by 20% and therefore reduced pollution. Microsoft has scheduled another experiment in Japan later this year and will ask employees for feedback.”