How to be understood over the phone with the NATO phonetic alphabet

It doesn’t matter how well we speak a language (it can even be our native language) we can still have trouble exchanging information, like email addresses, over the phone. English speakers face notorious difficulties when differentiating between N and M because these consonant sounds are so similar. When faced with this problem, we usually refer to common names to help us better explain ourselves. It might sound something like this “N as in Nancy” or “M as in Mary.”

If English isn’t your first language, it might not be easy for you to quickly think of a common word or name to clarify a letter but, have no fear, there is a universal phonetic alphabet you can learn to avoid ever having to face the agonizing silence of drawing a blank when having to describe “C as in ______” or “Z as in _______”

Fortunately, the NATO phonetic alphabet was created with international communication in mind. It is comprised of twenty-six words to help clarify letters when spelling over telecom or, more likely, telephone. The alphabet was originally created by the International Telecommunication Union (ITU) in 1927 and was later implemented by the International Civil Aviation Organization (ICAO) and the International Maritime Organization (IMO). The maritime and aviation industries can face dire and dangerous consequences if information exchanged via telecom is misunderstood, so the NATO phonetic alphabet was created to ensure that words can be spelled and understood correctly.

So, we are confident that it can also be a great tool in helping you give your email address to a client over the phone.

We Hotel, Oscar, Papa, Echo you enjoy this post!


A Alpha ˈælfɑ
B Bravo ˈbrɑːˈvo
C Charlie ˈtʃɑːli
D Delta ˈdeltɑ
E Echo ˈeko
F Foxtrot ˈfɔkstrɔt
G Golf ɡʌlf
H Hotel hoːˈtel
I India ˈindiˑɑ
J Juliet ˈdʒuːliˑˈet
K Kilo ˈkiːlo
L Lima ˈliːmɑ
M Mike mɑik
N November noˈvembə
O Oscar ˈɔskɑ
P Papa pəˈpɑ
Q Quebec keˈbek
R Romeo ˈroːmiˑo
S Sierra siˈerɑ
T Tango ˈtænɡo
U Uniform ˈjuːnifɔːm
V Victor ˈviktɑ
W Whiskey ˈwiski
X X-ray ˈeksˈrei
Y Yankee ˈjænki
Z Zulu ˈzuːluː



Need – English Grammar Exercise

It’s time for another exercise based on one of the most important verbs in the English language, “need”! This verb is essential if you want to express how you feel, what you must do, or simply what you want in life.

Today at Scrambled Eggs Milano we’ve prepared a fill-in-the-blank English exercise for all you English language learners out there! This one is an English grammar exercise where you need to find the right verb to express the idea of “need.”

Do you think you are ready! Why don’t we give it a try?

Need + Verb | Fill in the Blank

Fill in the empty spaces with the right verb to express the idea of “need.”

How did you do? If you aren’t satisfied, why don’t you try the exercise again? After all, practice is the best way to learn English! If you didn’t do well, I think you need to study more! But don’t worry, you need to keep calm, because Rome wasn’t built in a day! You need to continue studying, and Scrambled Eggs is here for you!

If you think you still have a little bit of energy left in you to do another exercise, how about another one we have on our English language blog about the verb “need”? Check out the link here, and be sure to leave a comment with your results and any question you might have!

Welcome to Scrambled Eggs, an English school in Milan that aims to help you improve your English in a fun, accessible and easy way. Check out all the English language exercises we’ve compiled in our database over the years, which are broken down into various types of exercise and also split into levels.

Whether you’re taking an English course here in Milan or you simply want to boost your language skills with loads of online English language exercises, Scrambled Eggs is here for you! Check out our vast collection which includes hundreds of exercises for all levels, and if you think there are some exercises, topics or videos we should add more of, be sure to send an email our way at

Learn English with the News – New Lego Bricks to Be Made of Recycled Plastic

Lego blocks and the environment? Who ever thought those two topics would ever meet? Well, Lego has decided to introduce recycled plastic into their supply chain, doing their small yet significant part in helping the environment. Watch the video and then do the accompanying English language exercises on our website.

The news is a consistent source of entertainment, knowledge and discovery that never ceases to exist and always comes out with more and more material each day. Because it plays such a vital part in our lives and is so important to keep up with, it is without a doubt a piece of your everyday routine that can’t go ignored.

Whether it is to understand the ramifications of recent legislation passed, to hear about recent events and grasp the potential consequences to your country, or simply hear about what is happening in other countries in order to compare them to what’s happening in yours, the news is certainly a staple in our lives and the most consistent way to get information.

This is why Scrambled Eggs has decided to unite two of your biggest worlds: learning English and keeping up with what is happening in the world. We hope our challenging daily exercises, composed of listening, vocabulary and comprehension exercises in English, will satisfy both of those above worlds in a satisfactory and also entertaining way.

So enough about introductions, let’s get to today’s Learn English with the News topic:

Adapted from this article.

Now that you’ve had a listen, let’s put your knowledge to the test with some of our vocabulary and comprehension exercises:

Lego Bricks | Fill in the Blank

Fill the empty spaces with the proper words.

Lego Bricks | Definition Match

Put the following words to the correct definitions.

Lego Bricks | True or False

Indicate which sentences are true and which ones are false.

Full text:

“Lego’s iconic toy bricks will soon become more sustainable. The legendary toymaker unveiled a new prototype brick that is made entirely of recycled plastic, though it is not yet available in stores.
This latest design is the first made from recycled material that has passed Lego’s strict quality, safety and play requirements. The previous several iterations were not durable enough to meet their standards. The company believes that it is finally on the way to making its products in a sustainable way.
The new prototype is made using polyethylene terephthalate (PET) which is taken from recycled bottles. Reportedly, Lego’s scientists and engineers tested over 250 variations of PET materials in addition to hundreds of other plastic formulations, before nailing down the aforementioned prototype.
A  one-liter plastic PET bottle yields, on average, enough material to make ten 2 x 4 Lego bricks.
Tim Brooks, Lego’s VP of environmental responsibility said that the company is “super excited about this breakthrough.” He added, “The biggest challenge on our sustainability journey is rethinking and innovating new materials that are as durable, strong and high quality as our existing bricks — and fit with LEGO elements made over the past 60 years. With this prototype, we’re able to showcase the progress we’re making.”
That being said, don’t rush to the toy store just yet. The next phase of testing is expected to take at least a year.”